ABOUT US

We have 20 years of Customer Care industry experience in blue chip Japanese and Western ICT multinationals. Expertise in Management and Operations for strategic and functional implementation for total CRM solutions.
Expert resource backup and ramp-up capabilities to take up larger opportunities. Committed to highly ethical best practices to suit any industry having Customer Care ethos.

SERVICES

CRM SOLUTIONS

• Call Centre / Loyalty Management

• Data: Entry, Analysis, Translation

• Mystery Shopper / Surveys

• Service Management System

• Web Solutions

ON-SITE SUPPORT

• KPI Evaluation & Systems Review

• BPR & Benchmarking

• Market Research & Analysis

• Logistics Support

ON-FLOOR SOLUTIONS

• KPI Evaluation & Systems Review

• Re-Work, CKD / SKD, Product Modifications

• Re-Packaging & Distribution


OUR PATRONS

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